Customer Reviews
- GGGlen Allen, VACustomer since Aug 2020
“Quick response time to inquiries/questions.”
- SBSteve B., Powhatan, VACustomer since Jul 2017
“You always answer my questions and don’t have to chase you all down. And give good advice. Sent a friend of mine to you all a little while ago ”
- LEChester, VACustomer since Feb 2019
“Appreciate having a responsive agent that communicates in a timely and professional manner.”
- CRCarol R., Richmond, VACustomer since Dec 2012
“
ALWAYS ANSWER QUESTIONS QUICKLY.” - RGRobert G., Midlothian, VACustomer since Oct 2022
“Found good coverage at a much better rate than what we had. East to contact for getting questions answered. ”
- DYDominick Y., North Chesterfield, VACustomer since Jan 2017
“Provide information with great attitude and goes above and beyond with helping with claims, setting up new policies, and answering general questions”
- RBMidlothian, VACustomer since Jan 2019
“Friendly, Efficient, Knowledgeable, Available, and More”
- PBPatricia B., Mechanicsville, VACustomer since Apr 2020
“Any time I have needed to contact this agency the customer service has always been outstanding. To me personally customer service is a make or break for a company. ”
- SZSamuel Z., Mechanicsville, VACustomer since May 2012
“Your agents are always available and very knowledgeable which results in quick conversations to any concerns that you have.”
- GHChesterfield, VACustomer since Sep 1999
“Sumser is there when you need someone to answer the phone and provide prompt and professional service .”
- CTFancy Gap, VACustomer since Nov 2015
“It is very nice to be able to talk to a real person and not have to punch a bunch of numbers to select from some stupid “menu” when calling your agency.”
- JRSandston, VACustomer since May 2000
“My insurance agents (Jessie and now Brandon), that I have worked with over the past 13 plus years have been amazing. They have helped me every step of the way through all our life changes. I could not be more grateful to have such a great team making sure we are covered! ”
- LEHenrico, VACustomer since Jan 2022
“Very sweet help and everyone is always so polite!!!!”
- WFWilliam F., Henrico, VACustomer since Jun 2012
“Sumser Insurance Professionals are alway quick to respond and get me what I need. You also can’t find a nicer group of people to do business with. Highly recommended!”
- PAPaula A., Disputanta, VACustomer since Jan 2009
“In the 43 years I have dealt with insurance agencies, Sumser has proven the best and most client-focused. I appreciate the fact that I’m not a seen as policy number, but treated as a valued customer with professionalism and care. I have always been able to have any questions or concerns answered thoroughly, quickly and respectfully. I highly recommend Sumser Insurance. ”
