Customer Reviews
- BWBert W., Midlothian, Virginia
“Excellent customer service and they get the job done! My previous agent from another company I had for years would not return my calls. EVER! With Kim at Sumser it is like I am her only customer. VERY pleasant. Keep up the great work!”
Molly N., Midlothian, Virginia“Great customer service and very helpful in finding good rates. They are very prompt in returning calls as well.”
- BRbernadette R., Midlothian, Virginia
- ECEd C., Midlothian, Virginia
“Everyone here is very knowledgeable, very helpful, and courteous. I have been very pleased. They proactively suggest ways to save me money, and periodically make suggestions on coverage changes as our life situation changes. I highly recommend them.”
Mickey M., Midlothian, Virginia“Sumser is very responsive and fairly priced”
- JBJohn B., Midlothian, Virginia
“They are the insurance agents that care!”
- PO,paul o., Midlothian, Virginia
“Very responsive agent and though I’ve had few claims, they were handled quickly and to my satisfaction!”
- SWStuart W., Midlothian, Virginia
“Knowledgeable, responsive, represent high quality insurance companies – 100% top-notch organization that we’ve been with for years.”
- RSRobert S., Midlothian, Virginia
“Thank God Todd Sumser understands how business works! My wife and I felt like we had just spent the day at an Expo Fair by the time we waved goodbye. Friendly, personable, accommodating, generous, just to name a few of the characteristics we encountered. So refreshing to do business with a company that understands that customers pay the bills, instead of dealing with entry level staff with an attitude and no motivation to sell. As long as we are treated in this manner, we will be lifelong customers of Sumser Insurance. AND although we saved a ton of money on our insurance, given similar quotes we will likely want to give our business to Sumser just because the relationship is sometimes as important as the savings. Give them a call when it’s time to shop insurance.”
- DRdavid r., Midlothian, Virginia
“great prices and great coverage and 3 yr lock rate . the people are friendly and real. They’re human which stands for a lot . they also have a great therapy dog who is super sweet . I highly recommend them to anyone who is looking to save as times are hard”
VA B., Midlothian, Virginia“Great service as usual! I have been doing business with Sumser for years and am still very pleased with the friendliness and the job they do. Jenna is the best!”
- JHJeff H., Midlothian, Virginia
“John Leonard provided excellent service, answered all my questions and found me better home and auto policies than I had at a much lower price than I was paying.”
- MBMichele B., Midlothian, Virginia
“I wanted to take a moment to express my gratitude for the excellent assistance provided by Ms. Kimberly Feight at Sumser Insurance in securing coverage for Michele’s Place for Children, my daycare.
Ms. Feight’s expertise and prompt responsiveness have truly eased the insurance process for me. Her ability to customize a policy that perfectly aligns with the unique needs of my daycare demonstrates a level of professionalism that is commendable.
The support from Sumser Insurance, facilitated by Ms. Feight, has not only met but exceeded my expectations.
Thanks again for your service Kim.
Best regards,Michele Brown”
- SHScott H., Midlothian, Virginia
“I am very happy with this insurance company. I can always get my agent on the phone, she remembers who I am, and always has answers to my questions. I also appreciate the annual renewal vs the 6mos renewal period. I would highly recommend them to anyone.”
- WMWill M., Midlothian, Virginia
“From day 1, Jenna has been prompt to help with whatever changes we have needed to make. She is quick to respond, delightful to work with, and efficient with her work.”
