Customer Reviews
- KGAnonymous, Richmond, VACustomer since Feb 2013
“Sandy is very knowledgeable, helpful and always responds to us quickly.”
- RSRobert S., Powhatan, VACustomer since Jun 2015
“Every time I have called the office, everyone, from the person who answers the phone, to the account rep, has ALWAYS BEEN SO NICE, and they are always ready to help out with my request. You obviously have created a positive culture there in your office which shines through in their efforts to provide service to your customers.”
- MMMatthew M., Chesapeake, VACustomer since Jan 2018
“Made the process very easy and was on time with everything ”
- JMAnonymous, Glen Allen, VACustomer since Jul 2014
“We really appreciated the quick and efficient service we received.”
- JYMidlothian, VACustomer since Jul 2014
“Friendly, accurate and they always take the time to thoroughly answer my questions.”
- JCJoseph C., North Chesterfield, VACustomer since Jun 2003
“I was able to discuss my insurance need and I was given excellent advice in a polite,interesting and relaxed manor! I felt comfortable and was given the option of meeting at my convenience. I plan to do it soon!”
- DRGlen Allen, VACustomer since Mar 1993
“Return phone calls timely.”
- TWTerri W., North Chesterfield, VACustomer since Jun 2017
“I truly love my relationship with Jessica! She is very professional and down to earth at the same time, I trust her expertise. I also had to change my account with the auto debit and the office worked with me immediately to resolve the transition. I couldn’t be more pleased with the team spirit.”
- ADRichmond, VACustomer since Oct 2017
“Quick responses to inquires and requests”
- EJEdward J., Glen Allen, VACustomer since Mar 1998
“We been with you for about 30 years and have had some claims. All were handled promptly and without issue.”
- PNPatricia N., Gordonsville, VACustomer since Nov 2001
“Awesome people! ”
- FHNorth Chesterfield, VACustomer since Sep 2016
“Very easy to work with agent; very responsive to questions ”
- VRVelma R., Mineral, VACustomer since Mar 2006
“You drove to my house with paper work. Treated me like family. And are fast to respond to any problem.”
- VMMidlothian, VACustomer since Jun 2006
“It was very helpful to receive the suggestions for additions/changes to coverage”
- MNNorfolk, VACustomer since May 2012
“Everyone that I have worked with (in the past 6 years that I have been working with you all) has been very friendly, professional, and helpful. My questions are answered in a timely and accurate manner.”
