Customer Reviews
- HAHenry A., Midlothian, VACustomer since Aug 2017
“The attention to detail and response time is very much appreciated and for those reasons we would be happy to recommend.”
- GURichmond, VACustomer since May 2017
“Jessie has been very patient, informative, and efficient in processing my policies. She intelligently answers my questions with kindness and professionalism. I know that when I talk with her she will help me navigate the complications of insurance, and I trust her knowledge.”
- SPShane P., Midlothian, VACustomer since Sep 2014
“The entire staff is very responsive and easily accessible. ”
- JPJennifer P., Midlothian, VACustomer since Jan 2014
“I really like Erie’s insurance products and believe that Todd is passionate about insurance. I know he’s honest and ethical too. ”
- LMLouis M., Midlothian, VACustomer since Nov 2015
“Great customer service and very responsive on claims and new car processing.”
- SCRichmond, VACustomer since Jun 2013
“Great converge for our small business and affordable! Representatives always easy to call with questions!”
- HBHenry B., Glen Allen, VACustomer since Dec 2001
“Best service and best rates ”
- TKThomas K., Virginia Beach, VACustomer since Mar 2003
“Help me with my problems every time I called”
- JKRichmond, VACustomer since May 2005
“Informative when needed.
Courteous
Responsive” - JWJohn W., Midlothian, VACustomer since Jul 2014
“We are very pleased with the expertise and service we receive from Sumser Insurance and have often referred them to others.”
- CNChristopher N., Midlothian, VACustomer since Aug 2016
“I recommend Sumser Insurance as often as I can to friends and family and believe two of my friends have called and used y’all! ”
- JRJuan R., Sandston, VACustomer since Apr 2015
“Jessie H. Is always helpful and kind. She takes the time needed to explain things and make sure we feel comfortable with the products. Thanks for the great work Sumsers Team!”
- KGKen G., Richmond, VACustomer since Feb 2013
“Sandy is very knowledgeable, helpful and always responds to us quickly.”
- RSRobert S., Powhatan, VACustomer since Jun 2015
“Every time I have called the office, everyone, from the person who answers the phone, to the account rep, has ALWAYS BEEN SO NICE, and they are always ready to help out with my request. You obviously have created a positive culture there in your office which shines through in their efforts to provide service to your customers.”
- MMMatthew M., Chesapeake, VACustomer since Jan 2018
“Made the process very easy and was on time with everything ”