Customer Reviews
- AFMidlothian, VACustomer since Nov 2019
“Dianna Messler gave us unhurried personal attention and evaluates our policies to ensure proper coverage.”
- TPAnonymous, Danville, VACustomer since Feb 2022
“Kim is kind and responsive to her clients’ needs. Thank you!”
- MTAnonymous, Richmond, VACustomer since Dec 1974
“When I have called with questions about my coverage, a person was always readily available to answers them in an understandable manner. ”
- MHAnonymous, Midlothian, VACustomer since Jul 2017
“Great customer response. Easy to get information when needed. Always can talk to someone.
Keep up the great work. Rates are amazing also!!!”
- MOAnonymous, Powhatan, VACustomer since May 2016
“Great people to deal with and treat you like family!”
- CCAnonymous, Ashland, VACustomer since Jan 1995
“You and your staff never fail to respond or give me a great answer!”
- SLAnonymous, Mechanicsville, VACustomer since Jul 2010
“ Your office is always available and answers all questions we have. It’s nice knowing that we are being taken care of when needed.”
- RMMidlothian, VACustomer since Sep 2017
“Convenient location, great service”
- CJRichmond, VACustomer since Jan 1997
“We have been customers of Erie insurance for 20 years and have never called them with a problem that wasn’t handled immediately. Love them dearly.”
- RJAnonymous, Midlothian, VACustomer since Mar 2021
“Jenna and the entire team provide first class and personal service. They are very responsive to any questions and are able to explain coverages in an easy to understand manner. I wish I would have switched to them long ago. I’ve been happy to refer friends to them as well. ”
- CMAnonymous, Richmond, VACustomer since Jun 1999
“Jenna is the consummate professional. She is very knowledgeable and always quite professional. I enjoy being her customer. ”
- CHRichmond, VACustomer since Aug 2018
“Two words: Jenna Dempsey is the best reason that I like Sumser. Her customer service is top notch.”
- BLAnonymous, Midlothian, VACustomer since Aug 2015
“I appreciate the profession, upfront service I am receiving regarding my auto insurance. My agent, Jenna Dempsey is always at the ready to answer any questions I have. It is a pleasure doing business with Sumser and when asked, I readily make a recommendation to all my friends ”
- RKHuddleston, VACustomer since Mar 2016
“My agent is awesome and Erie has the best value.”
- JNAnonymous, Powhatan, VACustomer since Jun 2009
“Responsive to my needs.”