Customer Reviews
- BFAnonymous, Richmond, VACustomer since Nov 2012
“Always quick responses…..answers to all my questions……. provide friendly service! Hard to beat that!”
- PPGlen Allen, VACustomer since Feb 2022
“Kim was very helpful and guided me through the process! The roadside assistance was great and fast!”
- LLAnonymous, Virginia Beach, VACustomer since Feb 2017
“Jason is the reason.
His service and communication is stellar.
Ludwig Leskovar” - CRAnonymous, Richmond, VACustomer since Jan 1971
“You have always responded to our needs and questions with honest answers. We so appreciate that. Thank you!!
Lois Rossi”
- DWAnonymous, Midlothian, VACustomer since Feb 2018
“you guys are have customer service and are very professional at all times. definitely would reccommend.”
- JWAnonymous, Corinth, TXCustomer since Apr 2019
“No matter who we talked to at Sumser group, always very responsive, very polite, quick to respond, extremely helpful, honest”
- SZMechanicsville, VACustomer since May 2012
“Always prompt answering our questions and constantly working to find ways to save us money while maintaining or increasing our coverage.”
- MWAnonymous, Richmond, VACustomer since Jan 1997
“I have been a customer of Sumser Insurance for about 25 years! I always get PROMPT responses to my telephone calls and e-mails. I feel like a person and not a number.”
- AJAnonymous, Midlothian, VACustomer since Jan 2020
“Easy to communicate with. We feel like you look for the best coverage at the best price. Smooth claims process. ”
- KAPowhatan, VACustomer since Nov 2021
“Jenna is always SUCH a help and so tolerant of my constant questions!”
- SVAnonymous, North Chesterfield, VACustomer since May 2016
“From the beginning, I have been surprised and delighted with the product and the service that felt very comprehensive and attentive. ”
- JVAnonymous, Richmond, VACustomer since Aug 1998
“I have been with Sumser Insurance Professionals, under its predecessor in name and for all sort of insurance needs (car, house, motorcycle), for approximately 30 years. They are number one in responsiveness and meeting customer needs, even those of which I may not have been aware. I would recommend Sumser to all my friends and family. ”
- DHAnonymous, Quinton, VACustomer since Nov 2002
“Very forthcoming with different price options on coverage. Quick response to phone calls. Very friendly. ”
- TSMidlothian, VACustomer since Jun 2012
“Every insurance issue we have ever had has been taken care of promptly and efficiently, even if our assigned agent was not available when I came in.
10 year customer.” - SHAnonymous, Chesterfield, VACustomer since Aug 1986
“Sumser is the best! Always quick to respond & take care of any issues whether auto or home related. Highly recommend.”