Customer Reviews
- SPGlen Allen, VACustomer since Aug 2019
“Everything!!”
- SFScott F., Midlothian, VACustomer since Apr 2022
“You did not dismiss my insurance needs and concerned because they were a little more complicated than the average person. I know that you did a lot of leg work to get me the coverage and at a good price. I was explained everything and offered other insurance but never pressured. Thanks for being the best. It reminds me of the relationship that my parents had with their professional insurance agent. Thanks”
- WCWilliam C., North Chesterfield, VACustomer since Feb 2013
“Dianne takes great care of me and the referrals I send her. ”
- RMRon M., Chesapeake, VACustomer since Mar 2006
“Sumser Insurance has ALWAYS been prompt and efficient in any matter that we have had. What a great staff to work with.”
- RBNorth Chesterfield, VACustomer since Jun 2005
“I’m happy with the service I receive from your staff. Everything’s working well and I would recommend ya’ll to others.”
- RAMidlothian, VACustomer since Aug 1984
“Our experience with Sumser Ins. has always been with Dianna. She is TERRIFIC! Because of her and the excellent coverage thru Erie Ins. we do highly recommend your firm.”
- GZMidlothian, VACustomer since Jul 1990
“I have had my car and home insurance Erie Insurance through Sumser Insurance for over 20 years. The rates have always been competitive and they are always there when I need them. It does not get any better than that.”
- GGNorth Chesterfield, VACustomer since Dec 2021
“You have great rates and I love the fact Brandon McFarling knows who I am when I call.”
- DMPowhatan, VACustomer since Apr 1998
“Hello, Diana is absolutely terrific (and really cares about me personally)! Can not thank her enough for looking out for me and my home insurance needs overall. She is always looking to ensure that I not only have the right coverage but the correct amount of coverage. She ensures also that pricing is taking into consideration any and all discounts that could be applied. Thank you again Diana for all you do!!”
- AGAndrew G., Norfolk, VACustomer since Nov 2016
“Sumser insurance group have always exceeded my expectations at meeting my needs, getting best rates, and not just answering my questions but taking the time to explain the answers so that I understand. I highly recommend them for all your insurance needs! ”
- SMGlen Allen, VACustomer since Dec 1988
“Excellent customer service. ”
- MRMeaghan R., Glen Allen, VACustomer since Sep 2020
“You guys just make our lives so much easier! We trust that you have our best interest in mind and it just gives us such a peace of mind to know that! ”
- EMMidlothian, VACustomer since Sep 2001
“I have been a client of Sumser Insurance for more than 25 years– I recently got married and it just so happened that my new husband had “Erie Ins” as well but since I had such a long and great relationship with Sumer Ins, we combined our insurance and went with Sumser Insurance. If that is not the best testimony of being taken care of I don’t know what is!! ”
- ASAndrew S., Midlothian, VACustomer since Sep 2001
“Always available and helpful to offer counsel/recommendations. We use Sumser for homes, autos, life etc.—-they cover us 100% and never fail to respond timely when we need to file a claim, ask for advice and more. Sumser treats us like valued family members.”
- RDRichmond, VACustomer since Feb 1999
“You Provide Customer Service by:
Answering the phone
Replying to emails in a timely matter
Everyone is willing to help with any questions or concernsToo many companies today do not do the above, especially large nationwide businesses.
Small, family run businesses “Make America Great”
I wonder who said that?”
