Customer Reviews
- KAKathleen A., Richmond, VACustomer since Jan 2020
“I am happy that any time I have a question, I get a very quick response! Thank you for always being there!”
- JKNorth Chesterfield, VACustomer since Jan 2022
“Asked for roofer references and got them right away ”
- SRSheila R., Richmond, VACustomer since Aug 2012
“I am a person who makes sure I get the best possible rate and Brandon makes it happen every time!! He is very patient and checks every way to make that happen.”
- MWMark W., Amelia Court House, VACustomer since May 2010
“Friendly and very knowledgeable staff, phones answered and connected to the right person quickly. I have been dealing with Todd and his staff for about 15 years and have never had a problem!!!”
- GZMidlothian, VACustomer since Jul 1990
“We recently had our windshield get hit and crack on the highway. We were able to get is replaced easily and quickly. We have been very lucky to not need your services, but when we have, you have been wonderful. Thank you”
- EHRichmond, VACustomer since Apr 2023
“The agent was polite, respectful, explained the differences in policies well and very willing to answer my questions.
The policies seem reasonable also. ” - MRQuinton, VACustomer since Nov 1996
“Homeowners and auto adjustors both are timely, responsive and fair”
- RPRonnie P., Glen Allen, VACustomer since Apr 2005
“easy to work with and service is great!”
- GGNorth Chesterfield, VACustomer since Dec 2021
“I love that Brandon McFarling knows who I am when I call. It tells me I’m a person not just a number. He is also always very responsive to my calls. He is patient with all my questions and provides all the information and answers I need.”
- CFMidlothian, VACustomer since Apr 2023
“Person who answered phone was polite and professional. Agent was knowledgeable and patient and worked with me on various options. Communication was great”
- RBRichard B., Virginia Beach, VACustomer since Aug 2022
“Quick and easy to talk to. Was able to get coverage immediately. They answer the phone!”
- MWMary W., Richmond, VACustomer since Jan 1997
“For over 25 years I have dealt with the professional employees of Sumser Insurance (been a customer since it was James River Insurance). I have always felt like a valued customer: (1) they return calls (2) they effectively explain terms/conditions in regard to policies, and (3) they make recommendations in regard customer’s insurance needs.
I would highly recommend Sumser Insurance Professionals. ”
- JCJoan C., North Chesterfield, VACustomer since Nov 2013
“I rarely talk to the office but when I do they have been very helpful.”
- TPTeresa P., Danville, VACustomer since Aug 2007
“You guys are responsive and thorough! Love dealing either Kim!”
- SFShaun F., Midlothian, VACustomer since Sep 2022
“Excellence and can be described with two words, Diana Messler”
