Customer Reviews
- RBMidlothian, VACustomer since Jan 2019
“Friendly, Efficient, Knowledgeable, Available, and More”
- PBAnonymous, Mechanicsville, VACustomer since Apr 2020
“Any time I have needed to contact this agency the customer service has always been outstanding. To me personally customer service is a make or break for a company. ”
- SZAnonymous, Mechanicsville, VACustomer since May 2012
“Your agents are always available and very knowledgeable which results in quick conversations to any concerns that you have.”
- GHChesterfield, VACustomer since Sep 1999
“Sumser is there when you need someone to answer the phone and provide prompt and professional service .”
- CTFancy Gap, VACustomer since Nov 2015
“It is very nice to be able to talk to a real person and not have to punch a bunch of numbers to select from some stupid “menu” when calling your agency.”
- JRSandston, VACustomer since May 2000
“My insurance agents (Jessie and now Brandon), that I have worked with over the past 13 plus years have been amazing. They have helped me every step of the way through all our life changes. I could not be more grateful to have such a great team making sure we are covered! ”
- LEHenrico, VACustomer since Jan 2022
“Very sweet help and everyone is always so polite!!!!”
- WFAnonymous, Henrico, VACustomer since Jun 2012
“Sumser Insurance Professionals are alway quick to respond and get me what I need. You also can’t find a nicer group of people to do business with. Highly recommended!”
- PAAnonymous, Disputanta, VACustomer since Jan 2009
“In the 43 years I have dealt with insurance agencies, Sumser has proven the best and most client-focused. I appreciate the fact that I’m not a seen as policy number, but treated as a valued customer with professionalism and care. I have always been able to have any questions or concerns answered thoroughly, quickly and respectfully. I highly recommend Sumser Insurance. ”
- KAAnonymous, Richmond, VACustomer since Jan 2020
“I am happy that any time I have a question, I get a very quick response! Thank you for always being there!”
- JKNorth Chesterfield, VACustomer since Jan 2022
“Asked for roofer references and got them right away ”
- SRAnonymous, Richmond, VACustomer since Aug 2012
“I am a person who makes sure I get the best possible rate and Brandon makes it happen every time!! He is very patient and checks every way to make that happen.”
- MWAnonymous, Amelia Court House, VACustomer since May 2010
“Friendly and very knowledgeable staff, phones answered and connected to the right person quickly. I have been dealing with Todd and his staff for about 15 years and have never had a problem!!!”
- GZMidlothian, VACustomer since Jul 1990
“We recently had our windshield get hit and crack on the highway. We were able to get is replaced easily and quickly. We have been very lucky to not need your services, but when we have, you have been wonderful. Thank you”
- EHRichmond, VACustomer since Apr 2023
“The agent was polite, respectful, explained the differences in policies well and very willing to answer my questions.
The policies seem reasonable also. ”
